Coping With The Difficult Client

Provincial Life Credits: 5 credits (BC, AB, SK, MB, ON)
Provincial A&S Credits: 5 credits (AB, SK, MB, ON)
CFP® Certificant: 5 credits (Financial Planning)
Institute Members: 5 credits (inc. 1 Ethics)
MFDA Credits: 5 credits (Business Conduct – Non-Ethics)
  • Prepare for unreasonable, demanding and unpredictable client behaviour;
  • Learn anger management skills;
  • Find out how to deliver bad news, and the sad consequences of disappointment;
  • Prevent unpleasant interactions and reduce your stress level.
Price charged to FA: $37.50 (You do not pay on this site.)

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