COMPLAINT HANDLING and AVOIDANCE for Life agents, CFPs/QAFPs, MFDA, and IIROC registrants

Provincial Life Credits: 5 credits (BC, AB, SK, MB, ON)
Provincial A&S Credits: 5 credits (AB, SK, MB, ON)
CFP® Certificants: 5 credits (Financial Planning)
Institute Members: 5 credits (inc. 1 Ethics)

Take advantage of our merged accreditations when you complete this one course and receive credits in each of seven separate regulators/industry organizations!

  • Learn what happens when a complaint is filed, and mitigation measures to prevent complaints;
  • Find out what to expect if a complaint is made about you, and your role in the investigation process;
  • Read extensive case studies in each of insurance, FP Canada, the MFDA and IIROC complaint hearings;
  • Gain vital knowledge on how to avoid a complaint in addition to how resolution can be brought about.
Price charged to FA: $37.50 (You do not pay on this site.)

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